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For over 11 years BTTB Travel has
been catering to the travel community of North America, offering more
seats on more Airlines to more destinations at more competitive fares.
From a modest beginning in India, BTTB
has blossomed into one of the country's elite, most influential While our growth has been dramatic and sustained we have not
sacrificed the personal, dedicated, professional attention to detail that
has been the trademark of BTTB since
our inception. When we say, "We
can make a World of Difference" here's why: 1.
Reliability - Since 1995 we
have been providing Travel Agents and consumers throughout India and the
US with the most affordable fares on the broadest choice of Carriers to
the greatest variety of destinations. Through our offices in Connecticut
and Chennai we provide our agents and consumers with a professional,
hassle-free experience that converts the most discerning shopper into a
loyal customer. 2.
Choice - Whatever your
clients destination or choice of Carrier you can rely on BTTB to make the
arrangements under the best available terms. 3.
Price - Because of the
volume we generate year after year, we can negotiate the most competitive
prices with the widest variety of Carriers serving the most destinations
and provide you and your client the best value. 4.
Service - Our
experienced staff, Will tell you Leave Your Travel Worries to US Background
Since opening our
doors in India, in 1995 and operating on a platform of service,
reliability and integrity BTTB has
quietly grown . Our initial mission was to address the needs of a growing
Indian population and our operation was primarily retail. Ever alert to a
changing industry and developing distribution channels BTTB
was eager to accept the challenge While India and
the Indian market segment continue to be our primary source of revenue.
BTTB World, early on in the game, was very quick to recognize that in
order not only to survive but to flourish, would have to be more than just
another We
are currently in the process of launching a state of the art Website
through which we hope to generate greater efficiencies to our operation.
The Website will represent a premier solution for product distribution and
reservation processing that will present our product consistently to a
wider spectrum of users. By consolidating all contractual information to
one database we will be able to reduce the high cost associated with
multiple data input. This initiative will also allow us to launch a
private label Internet solution targeted toward the consumer so that we
can exploit a new revenue stream and in the process reap higher margin
transactions by developing our Retail potential. Mission To represent and
serve the carriers who appoint us their patrons and clients with respect,
integrity and accountability. Goals
Values ·
We place customers first. ·
We provide world-class products, meticulous service and unrivaled
expertise. ·
We enjoy and take
pride in our work. Infrastructure BTTB
has arrived where it is today with a prudent strategy of managed
growth and strategically motivated expansion. We currently have offices in
Connecticut and Chennai and have plans for further expansion consistent
with our marketing strategies. One of the most difficult challenges in
expansion is finding qualified personnel. BTTB recognizes that you can have Airlines contracts, prices and
destinations but, if you do not have qualified, dedicated people to
interface with your clients, you have nothing.
Our people are
our greatest asset and our goal is to keep them happy, motivated and
working toward their full potential. Our reservations
and sales staff have been carefully chosen for their experience and
enthusiasm. They are well versed in our product and each brings their own
unique dimension to our working environment. Market
Presence Customer Service
and Quality Control Reservations are
housed at where our hours
of business Monday through Friday are 9 AM to 7:30 PM and Saturday from 9
AM to 3 PM. Technology
and Systems BTTB
primary system is Sabre, Running
later this year. Our commitment to e-commerce, supported by a substantial
advertising campaign promises to be an enormous success. BTTB tracks sales
by source and individual production on a daily basis and uses this
information as the basis for incentive programs both internally and
externally. Our
Strengths BTTB
has been active in the travel market since 1995 and in that time
has developed a high profile reputation of quality, integrity and
professionalism. Prudent expansion
has created a strategic presence that can effectively reach and service
the demographics most airlines cater to. BTTB has assembled an innovative management team combining the experience,
knowledge and vision that is necessary to cope with the challenges of the
technical and philosophical changes in marketing of an ever-evolving
Airline industry.
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